Key facts
ItemDetail
Threads and fitment1/2 inch connections are standard, and both NPT tapered and BSP parallel fittings are found because of mixed US and European influence. ZHONGHE ships G1/2 by default and specifies the conversion point; confirm the wall thread with the importer.
Flow rulesNo mandatory shower flow maximum is commonly applied. Gas pass-through heaters need a minimum flow to fire, so an over-restricted head can stop the hot water; state the working pressure and the heater type with the target flow. ZHONGHE flow tests selected specifications at 0.3MPa.
Certification and import documentsRETIE covers electrical installations and INVIMA covers health and food products, so neither is applicable to a plain mechanical shower head. ICONTEC publishes the NTC standards, and imports need a registration or licence through the single window for some tariff lines plus a DIAN declaration. Confirm with your customs broker or importer.
Water and product fitTreated municipal supply with residual chlorine, soft in the Andean cities and harder on the coast, with tank feed in older buildings. Filter heads and open-face multi-function heads both sell.
Sales channelsHomecenter (Sodimac) and improvement chains, Mercado Libre and Falabella online, ferreterías and grifería distributors, project supply to builders.
Port and transitBuenaventura on the Pacific and Cartagena on the Atlantic; approximately 28 to 38 days by sea from Ningbo-Zhoushan.
MOQ and timingFrom about 2,000 units per model, custom packaging from the same level; about 30 days of production on existing models as a guide.
Local termsducha, ducha teléfono, regadera, manguera, soporte, grifería, caudal, calentador de paso
How buyers in Colombia say it
Local termLanguageEnglishNote
duchaSpanishshower or shower headUsed for the shower generally and for the head; confirm the item in the RFQ.
ducha teléfonoSpanishhand shower on a hoseThe handheld head; understood across Colombian retail.
regaderaSpanishshower headAlso used, mainly for the fixed head on a wall arm.
mangueraSpanishhoseShower hose; specify stainless double-lock or PVC and the length.
soporteSpanishholder or bracketWall bracket or suction cup cradle for the hand shower.
griferíaSpanishtaps and fittingsThe trade category that shower products are distributed under.
caudalSpanishflow rateQuote caudal with the pressure it was measured at, especially where a gas heater is fitted.
calentador de pasoSpanishpass-through water heaterNeeds a minimum flow to fire, which limits how restrictive a head can be.
ferreteríaSpanishhardware storeThe independent channel supplying installers and small builders.
ahorrador de aguaSpanishwater savingClaim wording for low-flow specifications on Colombian packaging.
acueductoSpanishmunicipal water supplyThe utility term used when discussing supply pressure and treatment.
cromadoSpanishchrome platedThe volume finish in Colombian retail, alongside white bodies.

Fitment and thread standards in Colombia

Colombian plumbing sits between two traditions. Pipe work and wall fittings often follow US practice with NPT tapered threads, while imported showers, hoses and mixers commonly arrive with BSP parallel threads, and both are found in the same city. The nominal size is 1/2 inch either way, which is why an untested assembly can start to engage and then leak. ZHONGHE ships G1/2 by default and specifies the conversion point, usually the supply end of the hose or an adapter at the wall.

Send a photo of the wall outlet and the existing hose nut with the RFQ if the importer is unsure. The S/G/K/M adapter set covers legacy head-side fittings, where S is M22.1 x 1.5, G is M21.3 x 1.5, K is M21.5 x 2 and M is M22.1 x 1.75, and the factory states the fitting for each connection on the specification sheet before samples are made.

Regulations, certifications and import documents

Two Colombian regimes come up in enquiries and neither applies here. RETIE is the technical regulation for electrical installations and products, which a mechanical shower head is not, and INVIMA covers health, food, cosmetic and medical products, which a shower head is not either unless the seller makes claims that move it into that class. That is one more reason the factory does not support skin, hair or health claims. ICONTEC publishes the NTC standards that a tender may reference, and general product safety and labelling duties still sit with the importer.

On paperwork, some tariff lines need a registration or import licence through the single window before shipment, and a DIAN import declaration is filed at clearance with the invoice, packing list and bill of lading. Confirm the requirements for your tariff line with your customs broker or importer. ZHONGHE supplies component and media test reports, flow figures at a stated pressure and the record of the 100% water test, and arranges third-party testing per project. Certified options are available on request.

What sells in Colombia: water conditions, channels and product fit

Municipal water is treated and carries residual chlorine, and it is comparatively soft in the Andean cities and harder along the coast, so filtration sells on chlorine and sediment rather than on scale. A transparent filter head with a visible cartridge makes the case on the shelf without a claim, and ZHONGHE's activated carbon fiber media has shown 99.5% free-chlorine removal at the start of flow in SGS testing and 90.6% after 5 tons of water.

The practical constraint is the water heater. Gas pass-through heaters are common and need a minimum flow to fire, so a heavily restricted low-flow head can leave a household with cold water and a return. Colombian ranges therefore usually keep a normal-flow specification as the core item and offer the water-saving version as a separate line. Retail runs through Homecenter and improvement chains, Mercado Libre and Falabella online, and the ferretería and grifería distribution that supplies installers.

Logistics, terms and how to start

Buenaventura takes most Pacific volume and Cartagena serves Atlantic routings and the coast; plan approximately 28 to 38 days by sea from Ningbo-Zhoushan, plus clearance and inland haulage to Bogotá or Medellín. Quotations are FOB Ningbo by default, with other Incoterms on request, and heads, hoses, holders and cartridges consolidate into one container on one invoice.

MOQ discussions start from about 2,000 units per model, with custom packaging from the same level; production on existing models runs about 30 days as a guide, and a new design adds about 15 days of appearance design, 15 days of structure design and about 60 days of mold making. The online catalog shows 115 photo-documented models and the full range goes beyond them. Spanish-language enquiries are welcome and are answered in English by Steven, Export Manager, at [email protected].

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