| Item | Detail |
|---|---|
| Deal modes supported | Direct factory deals and trading-company / sourcing-agent deals |
| Factory | ZHONGHE, Cixi, Ningbo — founded 2001, about 4,000 sqm, about 50 staff |
| Documents provided | Spec sheets, catalog references, water/leak test notes, packaging and label review, shipment and carton notes |
| QC evidence | 100% water test (about 10–15 seconds per unit); 0.5 MPa leakage checks on selected processes |
| Confidentiality | End-customer names not required at first inquiry; no customer names published |
| MOQ | From 2,000 units in both modes (varies by specification and packaging) |
| Contact | [email protected] |
Two Routes to the Same Factory
Shower heads reach overseas shelves by two main routes: an importer or brand buys directly from the factory, or a trading company or sourcing agent sits between them. Neither route is inherently better, and ZHONGHE — a handheld shower head factory in Cixi, Ningbo, founded in 2001, running 15 injection machines and 4 assembly lines at over 3 million units a year — supports both.
What changes is not the product but who carries communication, consolidation, financing, and quality responsibility. This guide maps that division of work, shows what the factory provides in each mode, and ends with a checklist agents can use to brief the factory in one pass.
Division of Work: Who Does What
The table below shows the typical split; real projects vary, so ZHONGHE confirms roles and required documents at the start of each project.
| Task | Direct deal | Through a trading company or agent |
|---|---|---|
| Model selection | Buyer browses the catalog and requests samples | Agent shortlists; factory supplies catalog references |
| Specification | Buyer and factory fix the spec sheet together | Agent relays requirements; factory issues spec sheets for sign-off |
| Samples | Shipped to the buyer | Shipped to the agent, the end customer, or both |
| Quality evidence | Factory shares test notes with the buyer | Factory prepares notes the agent can pass onward |
| Payment and contract | Buyer contracts with the factory | Buyer contracts with the agent; agent contracts with the factory |
| Logistics | Buyer's forwarder, or factory-assisted | Usually consolidated by the agent |
When Each Mode Makes Sense
Direct sourcing fits buyers who already import from China, order enough volume in one category to justify the attention, and want an unfiltered engineering dialogue with the factory. With 115 catalog models and an MOQ from 2,000 units, a focused importer can run a direct program at modest scale.
A trading company or sourcing agent earns its margin when the buyer consolidates many categories into shared containers, needs contracts or financing in its own language and legal system, is running its first China program, or has an end customer that requires an intermediary of record — or on mixed programs where shower heads are one line among dozens.
What the Factory Provides in Each Mode
The substance is the same in both modes. On documents, ZHONGHE supports projects with product spec sheets, catalog references, water and leak test notes, flow test discussion, packaging and label review, and shipment and carton notes — confirmed per project, since not every product carries an identical set.
On the quality side, the evidence an agent passes to an end customer rests on the factory's standing process: a 100% water test of roughly 10–15 seconds per unit, leakage checks referenced to 0.5 MPa on selected processes, O-ring components 100%-inspected by AI camera at the supplier side, and packing checks before shipment. These are risk-control processes, not absolute guarantees, and project documents describe them that way.
Confidentiality is handled plainly: an agent need not disclose the end customer or brand at first inquiry, ZHONGHE does not publish customer names on its website, and NDA terms are confirmed per project.
Keeping Spec Fidelity Through an Intermediary
The classic failure mode of intermediated sourcing is spec drift: each retelling of a requirement loses a detail. Five habits prevent it.
- Fix the spec in one document. Ask the factory for a written spec sheet — model, materials, colors, spray modes, hose and thread, packaging — and make that sheet the single reference, not email threads.
- Route physical samples, not descriptions. A counter-sample approved by the end customer and retained by both agent and factory settles arguments that a paragraph never will.
- Name the QC evidence in the order. State in the purchase order which records follow the goods — water test notes, packing checks, carton markings — so evidence is produced during production rather than reconstructed afterward.
- Version every change. Relay change requests in writing with a revision number on the spec sheet, and have the factory confirm each revision back.
- Close with a pre-shipment review. Compare production units against the approved sample and the latest spec revision before release, and file the result with the order.
RFQ Checklist for Agents
An agent who sends the following in the first email usually gets a complete answer in one round.
- Product reference: a catalog model number from the products page, a clear product photo, or a spec sheet.
- Quantity: target order size and annual estimate — the MOQ starts from 2,000 units and varies with specification and packaging.
- Destination market, plus any connection-standard or regulatory notes the end customer has flagged.
- Packaging: box type, artwork status, language requirements, and carton preferences.
- Quality expectations: which test notes or other evidence the end customer will want to see.
- Timeline: target shipment window. Production runs about 30 days as a guide; development adds sample and mold time.
- Role definition: what the agent decides versus what must go back to the end customer.